Four Seasons Hotel The Westcliff, Johannesburg- Luxury spa hotel

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Up to 44 lbs per pet

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Important information

Optional extras

• Fee for full breakfast: approximately ZAR 550 per person
• Airport shuttle fee: ZAR 1700 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Alcohol is not permitted at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Top family-friendly amenities

• BabysittingBabysitting

• Extra beds/cribsExtra beds/cribs

• Soundproof roomsSoundproof rooms

Popular amenities

• Breakfast availableBreakfast available

• PoolPool

• Parking includedParking included

• SpaSpa

• BarBar

• GymGym

• 24/7 front desk24/7 front desk

• Room serviceRoom service

• Air conditioningAir conditioning

• Pet friendlyPet friendly

• HousekeepingHousekeeping

• LaundryLaundry

• Free WiFiFree WiFi

• RestaurantRestaurant

• Business servicesBusiness services

Parking and transportation

• 24-hour roundtrip airport shuttle on request for a surcharge24-hour roundtrip airport shuttle on request for a surcharge

• Area shuttle (surcharge)Area shuttle (surcharge)

• Train station pick-up shuttle (surcharge)Train station pick-up shuttle (surcharge)

• Shopping center shuttle (surcharge)Shopping center shuttle (surcharge)

• Theme park shuttle (surcharge)Theme park shuttle (surcharge)

• Limo/town car serviceLimo/town car service

• Free self parking on siteFree self parking on site

• Free valet parking on siteFree valet parking on site

• Onsite parking options include a garageOnsite parking options include a garage

Food and drink

• Daily full breakfast available for a fee: ZAR 550 per personDaily full breakfast available for a fee: ZAR 550 per person

• 2 bars/lounges2 bars/lounges

• 2 restaurants2 restaurants

• A poolside barA poolside bar

• Couples/private diningCouples/private dining

• Snack bar/deliSnack bar/deli

Internet

• Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi

• In-room WiFi speed: 25+ MbpsIn-room WiFi speed: 25+ Mbps

• Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi

Things to do

• 2 outdoor pools2 outdoor pools

• 24-hour gym24-hour gym

• Full-service spaFull-service spa

• PlaygroundPlayground

• SaunaSauna

• ShoppingShopping

• Steam roomSteam room

Family friendly

• 2 outdoor pools2 outdoor pools

• Children's toysChildren's toys

• Free cribFree crib

• In-room babysitting (surcharge)In-room babysitting (surcharge)

• Laundry facilitiesLaundry facilities

• PlaygroundPlayground

• Snack bar/deliSnack bar/deli

• Soundproofed roomsSoundproofed rooms

• Supervised activities for children (surcharge)Supervised activities for children (surcharge)

Conveniences

• 24-hour front desk24-hour front desk

• ATMATM

• Free newspapers in lobbyFree newspapers in lobby

• Gift shop/newsstandGift shop/newsstand

• Laundry facilitiesLaundry facilities

• Luggage storageLuggage storage

• Safe at front deskSafe at front desk

Guest services

• Concierge servicesConcierge services

• Dry cleaning/laundry serviceDry cleaning/laundry service

• Housekeeping (daily)Housekeeping (daily)

• Multilingual staffMultilingual staff

• Porter/bellhopPorter/bellhop

• Proposal/romance packagesProposal/romance packages

• Tour and ticket assistanceTour and ticket assistance

• Turndown serviceTurndown service

• Wedding servicesWedding services

Business services

• 24-hour business center24-hour business center

• Computer stationComputer station

• Conference center (15,672 square feet of space)Conference center (15,672 square feet of space)

• Meeting roomsMeeting rooms

Outdoors

• GardenGarden

• Pool loungersPool loungers

• Pool umbrellasPool umbrellas

• Rooftop terraceRooftop terrace

Accessibility

• If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

• Accessible airport shuttleAccessible airport shuttle

• ElevatorElevator

• High-pile carpet in roomHigh-pile carpet in room

• Well-lit path to entranceWell-lit path to entrance

• Wheelchairs on siteWheelchairs on site

Full-service spa

• 8 treatment rooms8 treatment rooms

• AromatherapyAromatherapy

• Body scrubsBody scrubs

• Body wrapsBody wraps

• Couples treatment roomsCouples treatment rooms

• Deep-tissue massagesDeep-tissue massages

• Detox wrapsDetox wraps

• FacialsFacials

• Manicures/pedicuresManicures/pedicures

• SaunaSauna

• Spa open dailySpa open daily

• Sports massagesSports massages

• Steam roomSteam room

• Swedish massagesSwedish massages

Languages spoken

• AfrikaansAfrikaans

• ArabicArabic

• EnglishEnglish

• FrenchFrench

• GermanGerman

• HindiHindi

• MalayMalay

• PortuguesePortuguese

• SwahiliSwahili

• XhosaXhosa

• ZuluZulu

More

• 3 floors3 floors

• BallroomBallroom

• Banquet hallBanquet hall

• Designated smoking areas (fines apply)Designated smoking areas (fines apply)

Families love it for

• Outdoor pools, playground, babysitting, extra beds/cribsOutdoor pools, playground, babysitting, extra beds/cribs

Restaurants on site

• Apres SpaApres Spa

• Flames RestaurantFlames Restaurant

Activities nearby

• GolfingGolfing

• Rafting